Contact Us

Whether you want advice on your costume or an update on your order, we’re here to help.

Our Customer Support Team is available Monday to Friday, from 9am-5:30pm (excluding Bank Holidays). Please note we are unable to respond to telephone calls or emails outside of these hours.

For general enquiries:


Tel: +44 (0)1482 900 416

For assistance with an existing order:

Tel: +44 (0)1482 900 416

To return an item:

Please refer to the instructions on your delivery note sent with your order. If you still need help or information, please contact us at:

Tel: +44 (0)1482 900 416

* Please have your order number to hand.